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SHORT COURSE

Complex Problem Solving and Communication

Enrol now
$1,890.00

START DATE

 Enquire now

MODE

 On Campus (Sydney)

DURATION

 12 wks

COMMITMENT

 Avg 8 hrs/wk

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Become a creative, critical, and strategic thinker with a short course designed to level up your analytical skills. This course will equip you with a structured approach to complex problem-solving in the digital era, preparing you to add value in your current and future roles.

About this course

This course is currently available for delivery to organisations only and may be customised for your organisation's needs. To learn more, please email business.futures@uts.edu.au or visit PLUS UTS Business Futures. Complex problem-solving has been identified as one of the top three future of work skills. This highly interactive course will prepare you to become a structured thinker and planner who can design, develop, and apply solutions to wicked problems.

Learn the complex problem-solving approaches used by the world’s top management consultancies. You will explore the fundamental concepts of structured thinking and planning and the biases that inhibit effective decision making. You will gain the skills to construct structured communication that provide a blueprint for success for your firm and your clients.

By the end of the course, you’ll be ready to develop realistic and achievable solutions within any workplace environment.

Key benefits of this course

This course has been designed to equip you to:

  • Apply structured thinking and planning tools to identify challenges and create solutions for your firm and clients
  • Enhance your research skills to critically assess different data types to gain in-depth insights relevant to specific challenges
  • Improve your problem-solving skills as you gain the tools for structured analysis
  • Construct and effectively communicate a strategic and persuasive argument for a specific audience.

Digital badge and certificate

A digital badge and certificate will be awarded following the successful completion of any necessary tasks or assessments to demonstrate acquired learning of the short course or for meeting attendance and/or participation requirements.

Learn more about UTS Open digital badges.

Price

Full price: $1,890 (GST free)*

*Price subject to change. Please check price at time of purchase. 

Enrolment conditions

Course purchase is subject to UTS Open Terms and Conditions. 

COVID-19 response 

UTS complies with latest Government health advice. Delivery of all courses complies with the UTS response to COVID-19.

Additional course information

Course outline

Spread over three months, you will be guided as you learn to solve a real-life work problem during this course.

  • When this course officially commences, you will have access to the online course content, giving you the opportunity to go through the pre-readings and activities before the first face-to-face workshop on campus
  • You will attend UTS Campus in Sydney for three face-to-face workshops where you will be able to see the frameworks in action and the opportunity to practice them yourself
  • You will be guided as you work on designing and developing solutions to your real-life work problem
  • This course has been designed to enable you to engage with the course facilitator and your cohort both online and face-to-face allowing for a richer learning experience.

Course learning objectives

By the end of the course, you will be able to

  • Apply structured thinking and planning tools to identify challenges and create solutions
  • Research and critically assess different data types to gain insights relevant to specific challenges
  • Construct and effectively communicate a strategic and persuasive argument for a specific audience.

Requirements

To complete the online components of this course, you will need a personal computer with adequate internet access and sufficient software and bandwidth to support web conferencing. You will also require an operating system with a web browser compatible with Canvas, Zoom and Microsoft Teams.

Contact us

For information on delivery to your organisation including customisation for your organisation's needs, please email business.futures@uts.edu.au or visit PLUS UTS Business Futures. 

Individual enrolment in this course is not currently available. 

 

Who is this course for?

This course is currently available for delivery to organisations only and may be customised for your organisation's needs. This course is suitable for professionals across a wide range of industries with an interest in consulting, problem solving, analysis, persuasive communication, and critical and creative thinking, including:

  • Leaders with an interest in operational and strategic planning and management
  • Marketing and sales professionals seeking evidence-based decision-making skills to better serve their clients
  • Entrepreneurs and start-up employees with an interest in effective data gathering and analysis
  • Information technology professionals, Product Developers and Product Managers who want to create strong feedback loops between product users and improvement initiatives
  • Other professionals looking to develop their consulting skills to address external or internal consulting needs.

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Acknowledgement of Country

UTS acknowledges the Gadigal people of the Eora Nation, the Boorooberongal people of the Dharug Nation, the Bidiagal people and the Gamaygal people upon whose ancestral lands our university stands. We would also like to pay respect to the Elders both past and present, acknowledging them as the traditional custodians of knowledge for these lands.

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