In the past year, AI-driven language models like ChatGPT have emerged as versatile tools that can streamline tasks, offer insights, and facilitate communication. However, with great power comes great responsibility. From stories about a New York-based lawyer submitting fake citations in a court filing after he misused ChatGPT, to Samsung banning staff from using the platform after employees uploaded sensitive code that could have resulted in leaks of crucial information, these instances serve as stark reminders of the potential pitfalls and ethical challenges associated with the uninformed or irresponsible use of AI language models. As the capabilities of technology expand, so must our understanding of the implications and ethical considerations that come hand in hand.
Here are six considerations that must be taken if you want to utilise generative AI models, like ChatGPT in your workplace and personal life.
1. Understand the capabilities:
Before delving into any AI tool, it's important to understand what it can and cannot do. ChatGPT is a remarkable language model, but it's not infallible. While it can generate human-like text, it doesn't possess genuine human understanding. It's crucial to approach ChatGPT as a tool for generating suggestions, ideas, and text rather than treating it as a source of ultimate authority.
2. Frame clear and specific prompts:
To get the best results from ChatGPT, provide clear and specific prompts. Well-structured questions or instructions can help you achieve accurate and relevant responses. Avoid overly broad queries that could result in ambiguous or off-topic answers, especially as ChatGPT has a tendency to ‘hallucinate’ or make up answers that aren’t based on reality.
3. Verify information and cite sources:
ChatGPT can provide information, but it's important to verify the accuracy of the information it generates. Don't blindly trust the responses without cross-referencing them with reliable sources. When using information generated by ChatGPT in professional or educational settings, ensure you credit the AI as the source of the content. This promotes transparency and proper attribution.
4. Be mindful of bias:
AI models like ChatGPT can inadvertently inherit biases from the training data they're exposed to. Be cautious when generating content related to sensitive topics or when discussing matters that could be influenced by bias. Always review and adjust content as needed.
5. Stay within legal bounds:
As a new and developing technology, there are continuing legal issues about AI use that are yet to be fully decided in state and federal court. While using AI models to generate content, ensure that the content generated complies with copyright and intellectual property laws by staying informed about updates, improvements, and ethical guidelines related to AI usage. This will help you adapt your practices accordingly.
The path forward:
Learning more about AI and gaining a deep understanding of how to utilise it ethically and responsibly is paramount. Short courses such as "Ethical AI: From Principles to Practice" are designed precisely to empower participants with a comprehensive grasp of ethical AI principles, providing them with the tools to craft AI strategies that harmonise with ethical considerations. This not only guarantees that technology aligns with society's best interests but also nurtures an environment of responsible AI practices.
Moreover, UTS Open's microcredential "Ethical AI for Good Business" equips business leaders with invaluable insights, serving as a guiding compass for implementing ethical AI. By combining technological innovation with ethical considerations, we pave the way for a future where AI can serve as a positive force for good.
